This essential new companion from the author of the much-praised Spiritual Direction will help anyone in pastoral care master an essential skill: hearing and speaking from a spiritual perspective.A comprehensive and practical handbook, it includes:Part 1: Missional Listening* Holy listening - to God, ourselves, and our communities* Sharpening our awareness of God at work in our own lives* Deepening our trust in the Holy Spirit* Theological reflection - the weaving of scripture, tradition, culture and experience* Building relationships that empowerPart 2: Spiritual Conversation* Respectful engagement* Spiritual needs and a Christian response* Sharing our own stories and those of Jesus* Costly loving