For entrepreneurs ready to reach the next level of success, small business owner turned multibillionaire Tilman Fertitta shares the commonsense principles that have rocketed his worldwide hospitality empire to the top.
For aspiring entrepreneurs or people in business, this book will help you take your company to the next level. When you put this book down, youÕll know what youÕre doing right and what youÕre doing wrong to operate your business, and if youÕre just getting started, it will help set you up for success.
Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years heÕs stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (LandryÕs Seafood, Bubba Gump Shrimp Company, MortonÕs Steakhouse, MastroÕs, The Chart House, Rainforest Caf, and over forty more restaurant concepts) and five Golden Nugget Casinos. HeÕs also sole owner of the NBAÕs Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.
When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they donÕt suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you arenÕt paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:
ÒYou might think you know what youÕre doing, but IÕm going to show you what you donÕt know.Ó
Fertitta shares straight-talk ÒTilmanismsÓ around six key action items that any entrepreneur can adopt today:
Be the Bull
No Spare Customers
Change, Change, Change
Know Your Numbers
Follow the 95/5 Rule
Take No Out of Your Vocabulary
A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.